Root to Rise Plant Co.

Planting Roots to Grow in Georgetown

Root to Rise Plant Co.

Privacy Policy

Last updated: 9 /26/24
 
At Root to Rise Plant Co. (“we”, “our”, “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, root2riseplantco.com (the “Site”), and when you engage with our services. Please read this policy carefully to understand how we handle your data.
 
1. Information We Collect
We collect personal information that you provide to us voluntarily, such as when you:
  • Make a purchase or place an order for products or services.
  • Subscribe to our newsletter or join a loyalty program.
  • Contact us with questions or requests for support.
The types of personal information we collect include:
  • Contact Information: Name, email address, mailing address, phone number.
  • Payment Information: Credit card numbers and billing information (processed securely through third-party payment providers).
  • User Information: Username, password, and order history when creating an account.
We may also collect non-personal information automatically as you navigate the Site, such as:
  • Usage Data: IP address, browser type, operating system, pages viewed, time spent on the site.
  • Cookies: Information about your preferences to enhance your online experience.
2. How We Use Your Information
We use the information we collect in the following ways:
  • To fulfill and manage orders, payments, and shipping.
  • To respond to inquiries and provide customer support.
  • To send promotional communications, newsletters, and updates (with your consent).
  • To analyze usage and improve our website and services.
  • To comply with legal obligations and protect against fraudulent activities.
3. How We Share Your Information
We do not sell or share your personal information with third parties for their marketing purposes. We may share your data with:
  • Service Providers: Third-party vendors who assist with processing payments, shipping, and other business operations.
  • Legal Obligations: If required by law or to protect our rights, we may disclose your information to government authorities.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be included as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and understand how our site is used. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent.
5. Data Security
We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, such as:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any incorrect or incomplete data.
  • Deletion: Request deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at megan@roottoriseplants.com.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party sites that are not governed by this Privacy Policy. We are not responsible for the content or privacy practices of these sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and we encourage you to review it regularly. Continued use of our Site after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Root to Rise Plant Co.
PO Box 554
Liberty Hill, TX 78642
512-887-2185